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Client Building Facility Management

Location Canada

Sectors Construction

The challenge

Providing a quick solution for a highly publicized problem

Power to a building’s elevators was shut down for maintenance and could not be restored. As the building served an elderly community, many of condo's residents had mobility issues, so safe and reliable restoration of elevator operation was critical.

The incident received wide news coverage which put an added pressure on all parties involved to find a quick solution.

Project fact file

12

Story condo

300 kW

Of continuous power

12 hour

Turnaround time from the initial call

The solution

Working quickly to keep residents safe

We provided a 300 kW generator, which supplied 600V (without cabling), but the imperative was to position and activate the elevator's temporary power system within 24 hours of the initial call to us.

Surpassing the requested 24 hour turnaround time, our team restored power within 12 hours, from the initial call. With a large range of generators at our disposal, we can supply loads ranging between 15kW to 250MW.

 

The Aggreko difference

Through any situation, you have the support of the whole Aggreko team behind you.

The impact

Reliability when it matters most


We know what’s at stake for our client's when an unexpected incident occurs. A rapid resolution to a critical electrical and mechanical malfunction that in this case shut down the building's two elevators was paramount.

However, these cases also highlight the importance of helping the client with public image as the media quickly brought to focus the issue of routine (or lack of) testing of equipment in older buildings.

 

 

“We provided a quick and reliable solution to the customer when an unexpected incident occurred.” 

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