"We’re always on the phone when you need us. Most of the time, we call you before you even know there’s a problem."
We’ve got you covered
We use our remote monitoring service to anticipate problems and help you stay ahead of the game – meaning you get the best from both our people and our equipment.
We’re alerted if you run low on fuel, if our equipment needs a routine service, or if there’s an emergency. Then we get to work – fast. We diagnose the problem and work out the best way to fix it. And we do it all with a personal touch.
Remote, but hands-on
Every day, our experienced technicians review data from more than 10,000 generators around the world. We use this information to track:
- Fuel levels
- Equipment running times, usage and power loads
- Maintenance plans
We can see how to improve fuel and equipment efficiency, respond to changes in demand and take immediate action if something breaks.
All of this helps you to work more efficiently, manage your costs and stay safe.
You’re in safe hands
Although emergencies are rare, safety is our top concern. We’re ready to step in if anything critical happens. We’re alerted if a piece of equipment stops unexpectedly, has an electrical trip, or a mechanical fault.
We can fix most things remotely, but if you need an extra hand, we’ll call you to talk things through and send one of our local engineers to your site to fix things quickly and safely.
- Around the clock monitoring – every day of the year
- Rapid response to emergencies
- Proactive equipment maintenance and fuel service