Aggreko sent a team of engineers to the site to understand the loads required for each production process and design a suitable standby solution.
We installed two x 1250 kVA generators and two x 800 kVA generators initially on a three month contract. The generators needed to be configured to kick in automatically as soon as grid power failed.
This was simple to do with the larger generators but as the existing customer equipment was not compatible with Deif controllers we had to convert the 800 kVA generators
to DSE.
Our 24/7 call centre means that if any of the generators fail whilst the customer is in production we will have an engineer onsite within half an hour to resolve the issue.
After the first three months, the customer has moved to a longer, flexible contract to support them through their busiest periods. We are also offering them the option of a BOOT (Buy Own Operate Transfer) model to give them maximum flexibility.