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Emergency Equipment and Response Plan

"When our emergency line rings, we jump into action – because somewhere across the country one of our customers need us. We never let them down."

Get back to business with minimum effort

We’re ready to respond to emergencies of all sizes. From getting your heating working again after a flood to restoring power to entire communities after a natural disaster.

We have the world’s largest fleet of temporary generators. This means we can usually help you recover from a power failure within hours of an outage – even if you’re in a remote location. Whatever your emergency, we can take control of things, meaning you can get back to business as usual.

We're just a phone call away

Our emergency power services line is open 24 hours a day, every day of the year. What’s more, when you call us, you’ll speak to a real person who’ll know the best way to help.

We’ll send our local engineers to your site within hours. They’ll assess the situation, create a plan and then deliver and install the equipment needed to get things up and running again. Fast.

And because we have equipment on standby at our 204 global locations, we can spring into action quickly – come rain or shine.

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More than power

It’s not just power outages that cause trouble. We can also step in if your heating, cooling or air conditioning stops working.
At each of our worldwide locations, we have heaters, chillers, cooling towers, battery storage solution heat exchangers and dehumidifiers ready to go.

And you can count on our experienced technicians. They’re experts at getting to the heart of a setback and working out the fastest, safest and most cost-effective way to get you going again.