A large sustainable energy company in Fort McMurray, Alberta, was facing a potential temperature management crisis at its tank farm that blended and diluted bitumen. Diluted bitumen has a lower viscosity, which means it can be transported in pipelines. This helps save on transport costs but it can be a hazardous process. If the mixture is not cooled down enough there is a danger that the vapours can catch alight, which is not only a significant health and safety hazard, it also creates a real possibility of the facility shutting down. Without effective and reliable cooling our customer faced a reduction in output and loss of productivity.